Forgotten password?

You should login using your standard City username and password.

Make sure you are using the correct username and password, and that you have cookies enabled in your browser.

If you cannot login or you think you may have forgotten your password then please contact the IT Service Desk:

  • Contact hours: Monday to Friday 8:00 – 20:30 (Term Time), 8:00 – 18:00 (Out of Term)
  • In person: IT Service Centre (Northampton Square, Room E101)
  • Online:
  • Phone: Ext 8181 or 020 7040 8181