Forgotten password?

You should login using your standard City username and password.

Make sure you are using the correct username and password, and that you have cookies enabled in your browser.

If you have forgotten your password and have registered for self-service password reset please visit the password reset page.

For information on setting up self-service password reset please visit this IT Self Service page.

If you still cannot login please contact the IT Service Desk:

  • Telephone 0207 040 8181, 24 hours a day, 7 days a week 365 days per year
  • Visit us in person between 8am and 8pm Monday to Friday in one of the following locations:
    • Room E101, Drysdale Building, 8am to 8pm
    • 2nd Floor Northampton Square Library, 9am to 5pm
    • 1st Floor of the Bunhill Row Library 8am to 8pm
  • Online: